How ISO 10002 Certification amplifies the conception of client satisfaction discussed in ISO 9001 Certification?
The realm of client satisfaction is indeed all-embracing that goes far beyond the scope of sales and profit maximization. . It is governed by the fortitude to approve the customers of the quality of service. As a wise consumer, you must be fully assured of the quality of the good or service before making the buying decision, just as- “WHAT GOES INSIDE YOUR TUMMY MUST NOT ACHE YOU AFTERWARDS.” Laurel & Hardy had just come out of the bakery, where they routinely visited for a sumptuous supper after a bustling day. Laurel was buzzing something about the décor of the bakery kitchen, when suddenly Hardy, the gourmand and a gargantuan eater butted in- “For how long will the furnishings of an eatery matter unless the menu is bland and dull?” To which Laurel gave a witty clarification- “The interiors of any establishment are worth considering as they affect the quality of the final product. What goes inside your tummy should be hygienica...