How ISO 10002 Certification amplifies the conception of client satisfaction discussed in ISO 9001 Certification?
The realm of client satisfaction is indeed all-embracing that goes far beyond the scope of sales and profit maximization. . It is governed by the fortitude to approve the customers of the quality of service. As a wise consumer, you must be fully assured of the quality of the good or service before making the buying decision, just as- “WHAT GOES INSIDE YOUR TUMMY MUST NOT ACHE YOU AFTERWARDS.” Laurel & Hardy had just come out of the bakery, where they routinely visited for a sumptuous supper after a bustling day. Laurel was buzzing something about the décor of the bakery kitchen, when suddenly Hardy, the gourmand and a gargantuan eater butted in- “For how long will the furnishings of an eatery matter unless the menu is bland and dull?” To which Laurel gave a witty clarification- “The interiors of any establishment are worth considering as they affect the quality of the final product. What goes inside your tummy should be hygienically produced and served so that it does